Shipping policy

### **Shipping Policy**

Thank you for shopping with us! We aim to provide efficient and reliable delivery services for all your purchases. Please take a moment to review our shipping policy.

#### **Shipping Methods & Costs**
We offer shipping through UPS-USPS for all orders. Shipping rates are calculated at checkout based on the weight and dimensions of your order, as well as your location.

- **UPS Ground-USPS**: Standard shipping with delivery times typically between **6-12 business days**.
- **UPS 2nd Day Air-USPS**: Expedited shipping with delivery within **5-7 business days**.
- **UPS Next Day Air-USPS**: Overnight delivery for urgent orders, delivered within **2-4 business days**.

Shipping rates will be displayed during checkout after you provide your shipping address.

#### **Order Processing Time**
Orders are processed within **1-2 business days** (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.

#### **Estimated Delivery Times**
Delivery times vary depending on your location and selected shipping method:

- **Standard (UPS Ground-USPS)**: **6-12 business days**
- **Expedited (UPS 2nd Day Air-USPS)**: **5-7 business days**
- **Overnight (UPS Next Day Air-USPS)**: **2-4 business days**

Please note that these delivery times are estimates and may vary due to UPS-USPS carrier delays beyond our control.

#### **Tracking Your Order**
Once your order has shipped, you will receive a confirmation email with your UPS-USPS tracking number. You can use this number to track your package via the UPS-USPS website.

#### **International Shipping**
At this time, we do not offer international shipping. We only ship within the United States.

#### **Shipping to P.O. Boxes**
We are unable to ship to P.O. boxes or APO/FPO addresses at this time. Please provide a valid physical address during checkout.

#### **Lost, Stolen, or Damaged Packages**
We are not responsible for packages that are lost, stolen, or damaged during transit. However, if you encounter any issues, please contact UPS-USPS directly with your tracking number. We will do our best to assist you in resolving any shipping problems.

Returns & Return Shipping

Thank you for choosing our services. At this time, all sales are final, and we are unable to offer refunds, exchanges, or returns. Once a purchase is made, it is considered final.

If you have any questions or concerns about your order, please feel free to contact us, and we will do our best to assist you.

Thank you for your understanding.

#### **Questions?**

If you have any questions regarding your shipment, please contact us at [Torolujohats@gmail.com]